Your privacy matters to us. Learn how we collect, use, and protect your personal information.
This Privacy Policy applies to Australia Web Hosting, operated by Total Solution Concepts Company, LTD (also known as Hosting Services-USA-Taiwan-Philippines, Taiwan Web Hosting, Taiwan Web Designs, NY Web Designs, and New York Web Designs). By using our services, you agree to the collection and use of information as described in this policy.
When you sign up for any of our services, we will ask you to provide contact information for your convenience and for legal reasons. This includes your name, home address, email address, and payment details (credit or debit card and PayPal).
If you require support, our staff may need additional information to resolve your issue, such as your operating system, browser software, and editing software.
When you visit our website, we record certain information using Google Analytics, including your location, browser version, IP address, screen resolution, operating system, and Flash support. This helps us continue to provide the most convenient experience for all visitors. Our website is protected by a Secure Sockets Layer (SSL) certificate to help prevent eavesdropping.
We will use your personally identifiable information in the following ways:
We will NEVER provide your personally identifiable information to any persons other than a law enforcement or regulatory agency at their request, or third parties who provide services on our behalf (such as payment processing) — and only if they agree not to misuse this information. We do not under any circumstances give away or sell your information to any third parties.
Your personal information is safe with us. It is securely encrypted using SSL. Our service is not available to anyone under the age of 13, and we will never intentionally maintain information about anyone under the age of 13.
A cookie is a small text file stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information stored in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. Session cookies make it easier for you to navigate our site and expire when you close your browser. Persistent cookies remain on your hard drive for an extended period and are used to store your preferences and track interests to enhance your experience.
You can remove persistent cookies by following the directions in your browser's help file. If you reject cookies, you may still use our site, but you will be asked to enter your username and password again each time you close your browser or your session times out.
As with most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information — which does not identify individual users — to analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information, except where IP addresses are used to prevent and block abusers who violate our Terms of Service.
Upon using our services, you may occasionally be invited to participate in internal surveys conducted by Australia Web Hosting to determine your personal interests and improve our products. These surveys are strictly voluntary. Data collected through surveys will only be used to improve our services and will never be sold to any third parties.
When we receive email, we use the return email address only to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties.
When supplying contact information to us, you can indicate your preference regarding whether you would like to receive further information and updates. You can manage your notification preferences at any time by logging into your account and updating your member profile.
You will receive a confirmation email from us when placing an order and paying through PayPal.
We provide you the opportunity to opt in and opt out of our newsletter at any time. Our newsletter is sent periodically and contains useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt out at any time by following the unsubscribe instructions in any newsletter email.
We collect information from our website visitors using Google Analytics. We use this information to better design our website and services. This information is never shared with any third party and we do not link aggregate user data with personally identifiable information.
Australia Web Hosting does not share, sell, rent, or trade personally identifiable information with third parties. We never use or share the personally identifiable information provided to us online in ways unrelated to those described within this privacy policy without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
You can access all your personally identifiable information that we collect by logging into your password-protected account and selecting to update your details. We use this procedure to better safeguard your information.
You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Australia Web Hosting considers email transmitted via our service to be private correspondence between the sender and recipient. We will not monitor, edit, or disclose the contents of a user's private communications, except as required by law, to comply with legal process, to enforce the Service Agreement, to respond to claims that such contents violate the rights of third parties, or to protect our rights or property.
By using the service you acknowledge that Australia Web Hosting does not endorse the content of any user communications and is not responsible or liable for any unlawful, harassing, libellous, privacy-invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other rights of another.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. This website is protected by Secure Sockets Layer (SSL) to protect your information.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
This website contains links to other sites that are not owned or controlled by Australia Web Hosting. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy policy applies only to information collected by this website.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Questions about this privacy policy? Contact us at support@taiwanwebhosting.com